Wideye Sabre Ranger

Wideye Sabre Ranger

Wideye has announced the availability of a rugged weatherized BGAN called the Sabre Ranger. The Ranger is installed in an enclosure that allows it to be deployed in temperatures down to -40 deg C (requires optional heater) and up to 75 deg C. With an ingress protection rating of 65 (IP 65) the Ranger can withstand a very harsh environment. The Ranger supports features that make it ideal for a SCADA application. Contact us at the number above for more information.
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Trojan horse and Class I, II, and III BGAN's

A trojan is a malicious application that appears to do one thing, but actually does another. Like it’s namesake, the mythical Trojan Horse, malicious code is hidden in a program or file that appears useful, interesting, or harmless. Popular examples are video codec that some sites require to view online videos. When the codec is installed, it may also install spyware or other malicious software. Other examples:

  • Software downloads (i.e. a Trojan horse included as part of a software application downloaded from a file sharing network)

  • Websites containing executable content (i.e. a Trojan horse in the form of an ActiveX control)

  • Email attachments

  • Application exploits (i.e. flaws in a web browser, media player, messaging client, or other software that can be exploited to allow installation of a Trojan horse)

A backdoor trojan differs from a trojan in that it also opens a backdoor to your system. They’re also sometimes called Remote Access Trojans (RAT). These are the most widespread and also the most dangerous type of trojan. They are so dangerous having the potential to allow remote administration of your system. As if a hacker were sitting at your keyboard, only worse. There’s almost no limit to what they can do. Some common uses:

  • Use your system and Internet connection to send spam (yes, the majority of spam is now generated by infected systems).

  • Steal your online and offline passwords, credit card numbers, address, phone number, and other information stored on your computer that could be used for identity theft, or other financial fraud.

  • Log your activity, read email, view and download contents of documents, pictures, videos and other private data.

  • Use your computer and Internet connection, in conjunction with others to launch Distributed Denial of Service (DDoS) attacks.

  • Modify system files, disable antivirus, delete files, change system settings, to cover tracks, or just to wreak havoc.

These issues can have a devastating impact on your BGAN usage and cost of MB. If you have a class one BGAN a backdoor Trojan can use your MB in the background without your knowledge. Customers have had over 100 MB used in less than a couple of hours. If you have a HNS-9201, Explorer 500, or BGAN please make sure that your Virus and adware support is up to date.

If you suspect you’re infected with a backdoor trojan, the first thing you should do is disconnect from the BGAN Internet to protect yourself, and others. Then give us a call here at Outfitter Satellite Tech. Support and we will help you to get your BGAN in working order and will help you find a solution.

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High quality audio over BGAN

Need to make a high quality audio broadcast from a remote location. You can use Scoopy from AETA Audio Systems and a BGAN. Use streaming IP or ISDN over the BGAN to create a high quality broadcast over the satellite network.
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Static IP for VPN Hardware

Static IP for VPN Hardware

This week the tech department of Outfitter Satellite has been working on the getting Static IP address working for hardware Base VPN. These hardware based VPN setups have many different uses from Ip Telephony, Remote Firewall, to scada systems. If you are needing any of these setup for a project, network fail safe, VPN, or any other needs please give us a call. Outfitter Satellite will help you find the solution to your Communication needs.
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Hughes HNS-9350

Hughes HNS-9350

A new vehicular BGAN, the HNS-9350 is now available. Hughes has improved on the HNS-9250 by endowing the HNS-9350 with Class 1 performance of up to 492 Kbps on a standard connection, and up to 256 Kbps streaming connection. The autonomous tracking antenna stays locked on the satellite as the vehicle is moving. The HNS-9350 supports up to 11 simultaneous users over any combination of the available interfaces (WLAN, Ethernet, ISDN, USB, RJ-11).
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Explorer 100 and VMFusion

Customer couldn't get IP connection using Explorer 100 BGAN with Mac. Customer was running Leopard with VMFusion.
We installed VMFusion on our Mac, tested, and found that VMFusion is not compatible with USB drivers for Explorer 100. Removed VMFusion from test Mac and was able to get IP connection again.
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Can’t keep a Data connection with a Explorer 100

Can’t keep a Data connection with a Explorer 100

If you are getting a data connection on your BGAN Explorer 100 and then a few seconds later your connection is disconnected; you may have a virus that is attacking your system and broadband connection. The virus functions by collecting information from your pc and then transferring that information to a server. The Virus is called i/x/y/z-connect and you will know if you have the issue because there is a z-connect dial-up connection that is in the Network and Dial Up Connections. If you have this Dial up connection listed in your Network and Dial up connection then you have the virus. The Virus is bad for BGAN customers because the virus sends a lot of data very quickly. In 17 minutes the virus on one of our customer’s pc was able to upload 18 MB of data. Very quickly the cost would add up and could cost the customer hundreds if not thousands of dollars in data if left unchecked. If you find that you have this virus please call the Outfitter Satellite Tech Support Department and we would be happy to help you with this issue on your BGAN.


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BGAN blocked in Tibet

BGAN user in Tibet couldn't get satellite IP connection. BGAN worked fine before leaving U.S. Gave customer required APN for China before he left U.S. Using correct APN, but no connection. He went to Nepal and BGAN started working again. It appears China gov is blocking BGAN traffic from Tibet. Different user in China is having same problem, likely for same reason.
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Mac and Explorer 100 BGAN

Some people have experienced problems getting an IP connection when using a MAC running OSX with an Explorer 100 BGAN. While we continue to pursue a root cause with our suppliers, one solution is to run Boot Camp software and install Windows XP on Mac. We have helped a customer do this, it is an easy installation, and it has worked very well.
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Getting the MAC Address of a BGAN Terminal

Getting the MAC Address of a BGAN Terminal

PROBLEM: Revealing the MAC addresses of networkable devices (including BGAN terminals) can be required before travelling in certain countries, China is one example. For the BGAN satellite terminal models that offer an Ethernet connection it is possible to retrieve the Mac address of the BGAN satellite terminal.  Knowing the MAC address can also come in handy for a number of troubleshooting situations.

SOLUTION #1: Windows XP comes with the Getmac command-line tool, which you can use to quickly ascertain the physical or media access control (MAC) address assigned to a network interface adapter in a local or remote computer.

SOLUTION #2: Another Windows XP command-line tool that can provide you with remote MAC addresses is Address Resolution Protocol (ARP). When used with the -a parameter, it displays the ARP cache, which stores the IP addresses and MAC addresses of the computers that most recently accessed the system.

To use it,  enter the following at the command line:  Arp - a

Populate the ARP cache with remote MAC addresses by pinging the remote system.   Then, type Arp -a,  and you'll see the MAC address of the system that was pinged.

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