BGAN user in Tibet couldn't get satellite IP connection. BGAN worked fine before leaving U.S. Gave customer required APN for China before he left U.S. Using correct APN, but no connection. He went to Nepal and BGAN started working again. It appears China gov is blocking BGAN traffic from Tibet....

PROBLEM: A user in a large medical group was using an HNS-9201 Inmarsat BGAN terminal for emergency backup communications. He could not get an IP connection on his Windows PC.SOLUTION: Outfitter Satellite technical support checked carefully and found that the problem originated with a setting on the RADIUS server that...

Iridium advises that 9555 phone users should not use the Iridium PPP modem that is auto-configured with Direct Internet. Remove the PPP modem and add a standard 19200 modem, associating the new modem with the PC COM port of the 9555 USB connection.