HNS-9201 BGAN: CME-149 error

PROBLEM: A user in a large medical group was using an HNS-9201 Inmarsat BGAN terminal for emergency backup communications. He could not get an IP connection on his Windows PC.

SOLUTION: Outfitter Satellite technical support checked carefully and found that the problem originated with a setting on the RADIUS server that handled the SIM's account. The customer's issue was resolved immediately.